Answer membership questions after the office closes
DomeChat™ qualifies fit (panel interest, household, insurance questions you choose), books discovery calls, and routes real inquiries to your team at 10pm, not just between nine and five.
Most membership inquiries arrive when your office cannot answer
Someone finally decides to leave a crowded panel on a Saturday. A spouse starts researching executive health on a Tuesday night. People look for a concierge physician when the decision clicks, not between nine and five. They land on your website. If no one answers, they keep looking.
Once they reach out to a few practices, the practice that responds first is more likely to win the discovery call. It is not always the practice with the longest waitlist that enrolls the member. It is the one that answered while they were still deciding.
DomeChat™ makes your practice the one that answers. It greets every visitor in seconds, any hour of any day, so the next member who finds you after hours talks to you first.
Here is how DomeChat™ answers for you. Learn More
of online appointments are booked after hours, when most practices can't pick up the phone.2
If your site can't answer after hours, those membership inquiries often go to the next practice on the list.
of customers buy from the first business to respond to their inquiry.4
Answering in seconds, even at 2 AM, puts your practice ahead while someone is still comparing membership options.
Here is how DomeChat™ answers for you. Learn More
A discreet greeting for every visitor, even at 2 AM
When someone lands on your website, DomeChat™ helps them get answers right away, the same tone you would want for a private membership practice, not a clinic chat widget.
It can explain your memberships, how after-hours access works, what a discovery call covers, and guide visitors toward the right next step, even when the front desk is closed.
The experience feels natural because DomeChat™ is built around your practice, your services, and how your team communicates. Visitors get helpful answers and a clear path to a discovery call, instead of a stiff form or a generic “we'll get back to you.”
It stays available after hours. Nights, weekends, and holidays, your website can keep answering questions, collecting fit details, and moving serious prospects toward enrollment.
Greets every visitor within seconds, any hour of any day.
Answers common questions about membership, access, and fit.
Speaks in your practice's voice: calm and professional, never robotic.
It asks the right fit questions for the memberships you offer
A concierge primary care question and an executive health inquiry need different conversations. DomeChat™ knows the difference because it is built around your memberships, so it asks the right fit questions in the right order for each.
It gathers what you would want before a discovery call: what they are looking for in a membership, timing, panel concerns, and how to reach them, the same way a careful intake coordinator would.
Then it guides each visitor to the right next step, whether that means booking a discovery call, requesting a call back, or sending a qualified inquiry to your team.
Questions tuned to your services: executive health, concierge primary care, preventive wellness, and more.
The membership-fit details you want before a discovery call, gathered with care.
A clear next step: book a discovery call or request a call back.
Every conversation reaches you while interest is still warm
Every DomeChat™ conversation becomes an organized membership inquiry your team can actually use.
You see the visitor's name, contact details, what they asked about, and which membership or access question brought them in. When someone shares their information, your team gets a text or email so follow-up can happen while they are still comparing retainers.
Each inquiry lives in one place, instead of being scattered across voicemails, email threads, forms, and notes from the front desk.
Name, phone, email, and membership interest, saved from every conversation.
A text and an email to your practice the moment an inquiry comes in.
Every inquiry in one organized place, so nothing slips away after hours.
23% of companies never respond to a web inquiry at all.3 Your practice can answer in seconds, even at 2 AM.
DomeChat™ ships on Panel Defense (Professional) and Multi-Location Panel (Enterprise). We set it up, train it on your practice, and keep it sharp so after-hours visitors get answers and membership inquiries reach your team. Essentials and Growth still include forms and DomePortal™ inquiry follow-up without after-hours AI.
What's included.
On Panel Defense and Enterprise, DomeChat™ is configured for your membership model and live with your site. No separate chat vendor to stitch in. See Pricing for which plans include after-hours AI intake.
Always on
DomeChat™ answers every visitor after hours, including nights, weekends, and holidays.
Sounds like your practice
Warm, discreet conversations in your practice's voice, never robotic.
Trained on your memberships
It knows the memberships you offer and asks the fit questions for each.
Instant notifications
The moment someone shares details, your practice gets a text and an email.
Every chat becomes an inquiry
Name, contact info, and membership fit, organized and ready for follow-up.
No setup for you
We build it, train it, and tune it. It ships with your ConciergeDome™ site.